Ship Fed Ex - Ground or Express
Most orders are shipped within 72 hours via Fed Ex, insured. If your order was
placed on a Saturday, Sunday, or a Holiday it will not be processed until the
next business day. Rush shipping is available at an additional cost. Please
contact customer service at 1.866.588.3605 or email Orders@samedayawards.us for
Shipping charges are determined based on item weight and final destination, as calculated by Fed Ex.
Same Day Awards, LLC will not be held liable or responsible for late deliveries or lost items. Because awards are personalized product, they can not be returned for any reason. We will not be liable for profit loss, cost, or any other reasons caused by missed deadlines due to shipping delays or any other uncontrollable events. If a deadline is missed due to our carrier (Fed Ex) all shipping cost will be refunded in full.
Canada orders are subject to separate brokers fee's paid directly to Fed Ex . Same Day Awards, LLC is not responsible for the collection or the payment of these fee's.
Please see the chart below for shipping times to your delivery location.
24 Hour Shipping Policy
Same Day Awards, LLC 24 hour shipping offer can only be honored on online orders placed before 3:00pm EST. If your order consists of an item or items advertised as 24 hour shipping, and your order also contains any item not advertised as 24 hour shipping, please understand your whole order will be shipped together in the time frame stated on your order confirmation.
Free Shipping Policy
Same Day Awards, LLC free shipping policy applies to orders for trophies and plaques only. Your order needs to consist of one of two things; $99.00 or more of trophies or $99.00 or more of plaques. One cannot be combined with another. If you add items to your order that do not qualify for free shipping, you will be charged for the shipping on those items based on the weight of the product.
Ground Shipping Time Estimates
*Please note transit days are calculated as