• Frequently Asked Questions

  Can this walnut recognition plaque ship quickly?

  Yes. This plaque is part of our Same Day Shipping collection and qualifies for prioritized production when your order meets our posted Speed Service guidelines.

  Is custom engraving included?

  Yes. Free professional laser engraving is included. Personalize your plaque with names, company logos, award titles, dates, years of service, and custom recognition messages.

  Can you engrave our company logo?

  Absolutely. We can engrave most high-quality black-and-white company logos for a professional custom award.

  What occasions is this plaque best for?

  This plaque is perfect for employee recognition, leadership awards, years of service, retirement gifts, sales achievements, executive appreciation, customer service recognition, and corporate milestone celebrations.

  What material is the plaque made from?

  The plaque features a durable walnut-finished wood board with a brushed gold aluminum engraving plate that creates a classic executive appearance.

  Do you offer multiple sizes?

  Yes. This recognition plaque is available in several sizes to fit everything from individual employee awards to executive recognition presentations.

  Can I order multiple plaques with different names?

  Yes. We regularly produce employee recognition programs with different recipient names, award titles, departments, and personalized engraving for each plaque.

  Will I receive an engraving proof?

  If requested, our team can provide an engraving proof for approval before production according to our Proof Help and Speed Service policies.

Same Day Shipping Frequently Asked Questions

Will my award ship the same day?

Yes. Orders placed Monday through Friday that meet artwork, engraving, and proof approval requirements before production cut-off times are engraved and shipped the same day.

How fast can I receive my order?

Delivery speed depends on the shipping method selected at checkout. Expedited options such as UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select are available for qualifying orders.

What is required for same day production?

To qualify for same day production, your order must include complete engraving information, production-ready artwork when applicable, and timely proof approval if a proof is required.

Do I need to approve a proof?

Yes. If a proof is provided, approval must be received before the daily production deadline. Delays in proof approval may delay shipment.

What happens after I place my order?

Your order is immediately assigned for engraving and production review. Once artwork and engraving details are approved, production begins and the order ships the same business day.

Can I place a last-minute award order?

Absolutely. Our Same Day Shipping collection is specifically designed for customers facing tight deadlines, upcoming ceremonies, corporate events, retirement celebrations, recognition programs, and urgent award presentations.

Do you offer rush engraving?

Yes. Every product in our Same Day Shipping category is eligible for priority production and rush engraving service when order requirements are met.

Do you ship rush orders nationwide?

Yes. We ship from our Connecticut facility to customers throughout the United States using expedited UPS delivery options.

Can I order multiple awards with same day shipping?

Yes. We can accommodate many multi-award orders. For larger quantities or event orders, contact us before ordering so we can confirm production timelines.

What types of awards are available for same day shipping?

Our Same Day Shipping collection includes custom engraved plaques, crystal awards, acrylic awards, corporate recognition awards, retirement awards, trophies, clocks, and executive gifts ready for priority production.

What if I miss the daily cut-off time?

Orders received after the daily production deadline will be processed on the next business day. Orders placed after Friday's cut-off time or on weekends begin processing the following Monday.