NORMAL SHIPPING TIMES:
After an order is placed it takes 24-48 hours in-house for processing, production and engraving, then your order will ship.
SAME DAY POLICIES:
- Must choose from the Same Day Selection
- MUST call 866-588-3605 to speak with an awards specialist who will be assigned your order
- Order must be completed with no outstanding information needed by Noon EST for orders shipping by ground which leaves at 5 PM
- Order must be completed with no outstanding information needed by 3 PM EST for all Express Shipping Orders which ship at 7 PM
- All Same Day orders MUST PAID by 3:30 P.M. EST via Accounts Payable or secure online Invoice
- ORDERS placed through the SITE may leave SAME DAY buy are not guaranteed
- SAME DAY PROOFS are limited to 1 PER STYLE of Plaques, Lucite and Crystal over $25 due to RUSH
- Must meet the following conditions:
- Only available on in-stock merchandise
- Custom awards are not eligible for this offer.
- Holidays are excluded from Same Day Shipping policy
- Not guaranteed during April, May, June or October but call to verify if we can do it.
- Only available Monday through Friday on standard business days
INTERNATIONAL SHIPPING (including Canada):
Duty charges and taxes are the responsibility of the customer and must be paid upon receipt.
SAME DAY SHIPPING:
Trophy and medal orders can ship same day upon request. Please call 800-286-7096 to ask for more info or to request same day shipping.
GET FREE GROUND SHIPPING
Within the Continental U.S. on all prepaid trophy, medals & plaque orders over 97.00.
GET LOW RATE SHIPPING ON MEDALS & TROPHY GROUND SHIPPING
- $5.99 Flat Rate (2-3 Day) - USPS Priority Shipping on any Medal Order
- $6.99 Flat Rate USPS First Class on (qty. 1-4) Trophies Under 10"
- Within the Continental U.S. on all prepaid orders
- Must be merchandise. Additional engraving fees are not eligible towards95.00 minimum.
- Acrylic, Glass, Crystal, Medals, key chains, certificates, lanyards, mugs, water bottles, promotional items, gift sets, coins, flash drives, additional engraving plates, pins & ribbons are not eligible for this offer and will be charged shipping (even in orders mixed with eligible items).
- Free Shipping not available for Alaska, Hawaii or Puerto Rico.